The UWA Online Student Journey Project
About the projectThe Online Student Journey Project applies Web 2.0 tools within the UWA Student Services Division and provides training to staff in the use of emerging technologies. The project will enable staff to connect with students in online environments and to 'value-add' to the programs and services already offered to scaffold engagement beyond the classroom. About the teamDr. Lisa Cluett is the initiator and senior project officer for the UWA Online Student Journey project. Lisa's role includes developing interactive online tools for Student Services, coordinating the staff Web 2.0 community and managing the pilot of the UWA Students Facebook page. She researches and writes about the role of professional staff in online student engagement and does occasional teaching and liveblogging. The project is sponsored by Jon Stubbs and coordinated by Dr. Judy Skene. In July 2009, Lisa established the Student Services Emerging Technologies Advisory Group which consists of staff with an interest in the procedures and practices of using social media in the UWA context. Members of the group are from Legal Services, the University Website Office, Public Affairs, ITS, Student Support and UniAccess.
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Project BlogThis blog covers the 'inside story' of the online Student Journey project and is used for liveblogging activities at conferences and other events. Blog posts are available via RSS or as Tweets by following lisacluett at www.twitter.com | Project wikiThis wiki stores documents, findings, commentary and other material relating to the project |
ToolboxThe OSJ toolbox lists the social media tools recommended by this project and provides definitions, examples, instructions, advice and support on each of them. | W2CThe UWA staff Web 2.0 community group (W2C) is made up of staff from across the institution who are interested in using emerging technologies for student engagement. We meet regularly for networking events and in July 2009 had our first half-day forum. Any UWA staff interested in joining the W2C can go to the Facebook group and the W2C wiki. If you do not use Facebook you can email lisa.cluett@uwa.edu.au to be added to the email list for this community. |
Facebook sub-projectThe UWA Students Facebook fan page is being piloted during the second half of 2009 and aims to engage potential, prospective and enrolled UWA students in an online community. There are a number of documents relating to this sub-project (such as a project overview, a Survival Guide for students and a Guide for Student Services' staff). Staff from other institutions may find them useful and are asked to acknowledge this project as the original source of the materials. | Student Services Guide to Social media webpageThis webpage was created by the Onlien Student Journey project in consultation with the Student Services Emerging Technologies Advisory Group. the guidelines are provided to staff and students when they access a social media site from the UWA website using a button and link. |
Related PublicationsCluett, L.J. (2009) Training professional staff in Web 2.0 – a program developed by UWA Student Services via the ‘Online Student Journey’ project. Paper presented at the Australian Tertiary Education Management - Student Services Centre Conference, held in Fremantle, WA 23-24 April 2009. Slides of Training professional staff available here Cluett, L.J. (2009) Engaging students using animated characters: a simple and cost effective way of hosting student experiences online. Paper presented at the Australian Tertiary Education Management - Student Services Centre Conference, held in Fremantle, WA 23-24 April 2009. Slides of animated character paper available here Cluett, L.J. & Skene, J. (in press) The student-learning student-engagement nexus: how can non-teaching areas of the University use Web 2.0 tools to enhance the student experience? Chapter in Lee, M.J.W. & McLoughlin, C. (Eds) ‘Web 2.0 is here: Applying Social Informatics for Tertiary Teaching’ Skene, J., Cluett, L. (2008) ‘If you build it, they will come’ : The challenges of developing a social networking site in a university context. Paper presented at the First Year in Higher Education Conference, Hobart, Australia, 30th June - 2nd July 2008. Paper version of if you build it and PowerPoint slides of if you built it are available Cluett, L., Skene, J. & Hogan, J. (2007) The NODE Summary Report: Findings of a 2006-07 survey into UWA students’ experiences with, access to and expectations of ICT - Report here Cluett, L.J. & Skene, J. (2007) NODE – a showcase, non-refereed presentation at the Learning Futures Forum, Canberra, 10th – 11th September 2007, PowerPoint slides of NODE showcase available Skene, J., Cluett, L. & Hogan, J. (2007) Engaging Gen Y students at university: what web tools do they have, how do they use them and what do they want? Paper presented at the First Year in Higher Education conference, Brisbane, Australia, 3rd-6th July 2007. Paper version of Engaging Gen Y students is available Cluett, L.J. & Skene, J. (2007) A new(er) dimension to online learning communities: using web tools to engage students. Paper presented at the Teaching & Learning Forum 30-31st January 2007, The University of Western Australia. Paper version of A new(er) dimension and the PowerPoint slides of a new(er) dimension are available Cluett, L., Hogan, J. & Skene, J. (2007) Catching up with our students: Using web tools to create communities. Workshop presented at the Teaching & Learning Forum 30-31st January 2007, The University of Western Australia. Notes from 'Catching up with our students' workshop are available as well as the TLF workshop glossary used at the session |
