The commitment of the Careers Centre to its employer clients Employers using the Careers Centre can expect: - staff who are professional, courteous, helpful and in tune with your needs as an employer
- an efficient response to enquiries and requests
- detailed information on the services available
The service we provide The minimum level of service you may expect from the Careers Centre is outlined below. With the exception of those marked *, services, are provided free of charge. We will help you to communicate and engage with students in the following ways:
1. Job Vacancies Subject to compliance with our Advertising Terms & Conditions, we will publish information about your vacancies - Through the CareerHub facility on our website at www.careers.uwa.edu.au, with hotlinks to your website
- In our regular electronic newsletters sent to students registered with CareerHub
- By sending direct mailings to students*
- By organising the display of vacancy advertisements on noticeboards in the Careers Centre, Faculties and Schools of the University
2. Recruitment Information & Selection We will - Make available to students recruitment brochures and information provided by employers
- Coordinate and publicise on campus employer presentations to maximise student attendances
- Within the limitations of our resources, make available facilities for individual interviews and psychometric testing*
3. Profile & Relationship Building We will assist you develop your on campus profile and build relationships with University staff and students by - Providing the opportunity to participate in career seminars for students
- On request, we will put you in contact with relevant academic staff and student society office bearers.
Access - Except during the Christmas and New Year weeks, and on certain public holidays in the year, the Careers Centre is open each weekday from 8:30 am until 5:00 pm.
- The CareerHub facility on our website, www.careers.uwa.edu.au, is available 24 hours a day 7 days a week.
- Facilities for disabled users include wheelchair access to all public areas accessible to users generally.
Our website carries up-to-date information on all our activities, opening times and contact telephone numbers/email addresses of our staff. What we ask of you We depend on you to help us provide the most effective possible service. You can help by: - providing us with up-to-date information on our point of contact within your organisation and meeting any deadlines we have to set
- giving adequate notice to enable us to assist with your requests
- treating our students with courtesy, consideration and fairness, and recognising that we regard it as our duty to challenge you when we have reason to believe that this has not been done
- responding to our requests for feedback on the facilities and services we provide
Feedback and complaints procedure We actively seek your views about the services we provide. If you think we are doing something well then please let us know. If you have any cause for complaint, please contact us in person, by phone or e-mail and we will try to help you. If you remain dissatisfied with the action taken or the explanation given, then please speak or write to the Director of Student Services. You will normally receive a reply within five working days of us receiving your complaint. Cost of services
We make charges only for the above services which are asterisked. These charges are reviewed and updated annually | 
